The personal data controller is the company “TWIN GROUP” LLC, registration number: 269.110.1236434, legal address: 17 Garegin Nzhdeh St, Yerevan. Provider contact information for questions related to personal data processing is: info@cloudhosting.am.
You can use this contact information to ask questions about personal data processing.
Provider takes care of the privacy and personal data protection of its clients, respecting the clients' rights to the legality of personal data processing according to applicable laws – laws of the Republic of Armenia and subordinate regulatory acts, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and other applicable regulatory acts in the field of privacy and data processing.
The Privacy Policy applies to data processing regardless of the form and/or environment in which the Client provides personal data (Provider website, paper, or electronically) and how they are processed in company systems or on paper.
Provider processes the client’s personal data based on the following legal grounds:
Provider’s legitimate interests are:
Provider processes personal data for the following purposes:
To ensure the qualitative and timely fulfillment of contract obligations with the client, Provider may authorize its cooperation partners to perform certain delivery or service actions, such as delivering goods, providing warranty service, sending invoices, and so on. If, in the execution of these tasks, cooperation partners process the client’s personal data held by Provider, the relevant cooperation partners are considered Provider’s data processors. Provider has the right to provide cooperation partners with the client’s personal data necessary for the performance of these tasks.
Provider’s cooperation partners, in their role as data processors, will ensure compliance with personal data processing and protection requirements in accordance with Provider’s requirements and regulatory acts, and will not use personal data for other purposes than those required to fulfill contract obligations under Provider's assignment.
Provider processes client data using modern technologies, taking into account existing privacy risks and Provider's reasonably available organizational, financial, and technical resources, including the following security measures:
Provider does not disclose client personal data to third parties except in the following cases:
Provider's personal data is not accessible to individuals in third countries (that is, outside the European Union and the European Economic Area) as a data processor (operator) under GDPR.
Provider stores and processes the client’s personal data as long as at least one of the following criteria exists:
Once the above conditions cease, the client’s personal data is deleted
The client has the right to receive the information prescribed by regulatory acts regarding their data processing, verify the accuracy of their data, and correct them.
The client also has the right to request access to their personal data from Provider, as well as request Provider to supplement, correct, or delete them, or restrict processing regarding the client, or object to the processing (including the processing of personal data based on Provider's legitimate interests), and the right to data portability. These rights can be exercised insofar as data processing does not arise from Provider's obligations imposed by regulatory acts in the public interest.
The client can submit a request to exercise their rights by:
Upon receiving a client's request to exercise their rights, Provider will verify the client’s identity, evaluate the request, and execute it in accordance with regulatory acts
Provider will send a response to the client by mail to the indicated contact address in a registered letter, considering, as much as possible, the client’s preferred method of receiving the response.
Provider ensures compliance with data processing and protection requirements in accordance with regulatory acts, and in case of client objections, takes necessary actions to resolve the objections. However, if this is unsuccessful, the client has the right to contact the supervisory authority – the Data State Inspectorate.
The client may give consent for personal data processing, where the legal basis is consent, on Provider’s website (e.g., newsletter subscription form), or in person at Provider’s office.
The client has the right to withdraw their consent for data processing at any time in the same way it was given, or by sending an appropriate notification to info@cloudhosting.am, in which case further data processing based on the previously given consent for the specific purpose will no longer be carried out.
The withdrawal of consent does not affect data processing that occurred while the client’s consent was in effect.
Withdrawal of consent does not stop data processing performed based on other legal grounds.
Provider communicates with the client using the contact information provided by the client (telephone number, email address, postal address).
Communication regarding service contract obligations is conducted by Provider based on the concluded contract (e.g., coordination of delivery or service times, information about invoices, planned work, service changes, etc.).
Provider communicates commercial messages about Provider and/or third-party services and other service-unrelated messages (e.g., Client surveys) in accordance with regulatory acts or based on the client’s consent.
The client can give consent for receiving commercial messages from Provider and other websites (e.g., newsletter subscription forms).
The consent given by the client for receiving commercial messages is valid until its withdrawal (even after the service contract has ended). The client can unsubscribe from further commercial messages at any time by:
Provider stops sending commercial messages as soon as the client's request to withdraw consent is processed.
The Provider website uses cookies to improve visitor interaction.
The visitor can block the use of cookies in their browser.
User data protection using GA is subject to Google’s privacy policy, which can be found here: http://www.google.com/intl/lv/policies/privacy/.
The Provider website may contain links to third-party websites, which have their own usage and personal data protection rules, for which Provider is not responsible.
Provider may amend and supplement the Privacy Policy, making the latest version available on the Provider website.